Rebrand Initiative
Shaping the Future of ISS – With Your Input!
Why We’re Rebranding
UNM Institutional Support Services (ISS) is evolving. As the core of daily campus operations—spanning facilities, business services, and infrastructure—we provide essential support that keeps The University running smoothly. However, our current name doesn’t fully reflect our work or impact across campus.
This rebrand is an opportunity to better represent who we are, what we do, and how we serve UNM. We want our name and identity to be clear, engaging, and aligned with our mission. Most importantly, we want our community, internal staff, and the wider campus to be part of this process.
Who’s Leading the Organization Rebrand?
This effort is guided by the Rebrand Committee, a diverse group of ISS support staff working together to ensure the process is inclusive, thoughtful, and strategic.
- Lydia Thomas, Chair, Marketing & Communications Manager, ISS Vice President's Office
- Mary Clark, Manager; Office of Sustainability
- Alma Gaxiola, Student Employee, ISS Marketing & Communications
- Oliver Riggle, Senior Marketing Representative, Residence Life & Student Housing
- Nick Royle, Manager, FM Special Activities
- Teianna Mitchell, Marketing Representative, ISS Marketing & Communications
- Trenton Ward, Senior Business Manager, Bookstores
- Joshua Whitman, Marketing Representative, PATS / ISS Marketing & Communications
- Public Information Representative - Vacant
Together, we’re gathering insights, analyzing feedback, and working toward a name and identity that reflects our role as a vital part of UNM.
How You Can Get Involved
Your perspective matters. As a valued member of the UNM community, your feedback will help shape the direction of our rebrand.
Take the Survey by Friday, March 14
Share your thoughts on how ISS is perceived and what our new name should convey.
- Internal Staff Survey / Spanish Internal Staff Survey (Approx. 7 min.)
- If you work within the ISS organization, please take this survey! Ex. FM, FDC, CCSP, PATS, Popejoy Hall, RLSH...
- If you work within the ISS organization, please take this survey! Ex. FM, FDC, CCSP, PATS, Popejoy Hall, RLSH...
- UNM Community Survey(Approx. 6 min.)
- If you are a general member of the UNM Community (Staff, Faculty, or Students) outside of the ISS organization, please take this survey!
By participating in a survey, you can join a raffle drawing for two (2) opportunities to win one (1) $25 gift card to use on campus, either at the UNM Bookstores - or - Dining Dollars. Thank you to UNM Bookstores and UNM Food!
Follow Our Journey
Check back here for updates, milestones, and next steps in the rebranding process.
What’s Next?
This rebrand isn’t just about changing a name—it’s about creating an identity that reflects our commitment to supporting UNM. Over the next year, we’ll be conducting research, engaging with stakeholders, and refining our new brand.
We’re excited about this transformation and look forward to shaping the future of ISS—together.
For questions or more information, contact isspublicrelations@unm.edu.
